ZETRON 2000 Series Specifications download pdf (Page 40)

Paging and PageSaver

40 025-9034AA

Display Messages

Display messages to a display or display + voice pager are stored by the Model 2100 and

Model 2200 into batches in the radio transmitter interface cards. The stored messages are

sent over the radio channel as part of the pager alerting sequence. The length of the display

message stored is determined by the Display Limit field for each subscriber in the

Subscriber Database. (See Managing the Subscriber Database with ZbaseW on page 55.)

When the caller reaches the character limit, the terminal completes the message input

process and sends the “Message Accepted” prompt.

A pager in the database can have a Display Limit from zero characters (for tone-only

paging) to 500 characters in 1-character steps. You should make sure that the pager can

actually hold this many characters in a single message.

When callers do not enter digits quickly enough, the paging software automatically

completes the message recording and terminates the phone call. This feature can be

enabled for individual phone line interface cards by software settings in the

OPARAM.CDS configuration files (see Series 2000 Paging Terminals Installation and

Maintenance for more information). Typical timeout times can be set (factory set default is

five seconds) to give callers sufficient time to pause and think, but short enough to reduce

phone line holding time.

You can get more utilization from your end-to-end phone lines if you train your callers to

use the “#” key on their DTMF phones to end their messages. When the Model 2100 and

Model 2200 hears the “#” key, it knows the message is complete, plays the “message

accepted” tones right away, and terminates the call to free up the phone line for another

caller. This can save a few seconds on each call since the system does not have to wait for

a timeout or for the phone company to release the call after the caller hangs up. On DID

lines, the caller hanging up is detected. So unless the caller waits for the Thank you

prompt, the # is unneeded.

Table 5 shows how the keys on a DTMF phone are used by callers to input display

messages to pagers.

Table 5: Using DTMF keypad for Display Paging

See Alphanumeric Messaging on page 151.

DTMF Key Meaning to Paging System

0 to 9 Display numbers: 0 to 9

* Display hyphen: -

# End of message input. If pager has multiple message fields (such as

an HSC type pager), then this key just ends one field.

** Display alpha message phrase from Message Database (see note)

#2, #3, #7 Special editing and message system bypass (see note)

#9 or #0 Touch-Tone speller modes (see note)

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ZETRON 2000 Series Specifications Page 40