ZETRON 2000 Series Specifications download pdf (Page 174)

Statistics and System Resource Management

174 025-9034AA

Figure 29: ZbaseW — Showing Comm, Stats Selected

Viewing Statistics

The second method is through the View menu. This command does not acquire new

statistics; it is used simply to view whatever statistics files are already present on the office

computer’s disk. The ZbaseW screen for this option is shown below.

Figure 30: ZbaseW — Showing View, Stats Selected

Statistics Main Menu

The statistics-viewing program presents you with its main menu, where you choose which

statistic to view:

Figure 31: Statistics Viewer Program Main Menu

Number of Trunks in Use

For each Trunk Group defined, there are always a certain number of trunks in use. For

each hour, this statistic measures the average number of trunks in use and the maximum

number of trunks in use. In the example shown in Figure 32, the Y-axis of the histogram is

“2”; this means that there are two trunks in this group. The histogram shows that the most

trunks from the group that were ever simultaneously in use was one. This occurred

between noon and 1pm, 2pm and 3pm, and 6pm and 7pm. Since there was only one trunk

in use during all three time periods, no average of trunk activity is shown.

Figure 32: Example Statistics for Trunks in Use

This statistic is valuable in helping the system operator determine when he needs more

trunks in his system. In the case shown above, the total number of trunks in the group (4)

is occasionally reached. If this maximum had been reached frequently, and if the average

number of trunks in use was often high, this would indicate that a number of incoming

calls were not being serviced due to excessive traffic.

There may be multiple trunk groups on a single paging terminal, for instance local phone

lines, FX lines, and a phone-answering operator. The grouping of your trunks is controlled

by a configuration file on the paging terminal called trunks.cus. (Refer to System

Configuration Files in Series 2000 Paging Terminals Installation and Maintenance for

details.) If you add new trunk lines, or change existing lines, this file usually needs to be

changed; Zetron Technical Support personnel will be happy to assist you.

1 2 ... 169 170 171 172 173 174 175 176 177 178 179 ... 231 232

No comments

ZETRON 2000 Series Specifications Page 174