ZETRON 2000 Series Specifications Page 1

Series 2000 Paging TerminalsConfiguration and Operation025-9034AA

Contents10 025-9xyzXTime Spent Waiting to Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175Time Spent W

Managing the Subscriber Database with ZbaseW100 025-9034AAFigure 1: The Status Window for Valid, Invalid, and UnassignedFigure 2: The Status Window fo

101Status SettingsFigure 4: The Status Window for RotaryThe following brief descriptions explain the parameters that appear in the various versions of

Managing the Subscriber Database with ZbaseW102 025-9034AATransmitters(L = Local, N = Network)This parameter selects whether or not this subscriber us

103Transmitter(s)Mailbox Phone #When the status for a subscriber is set to R (Rotary), the sole function of that subscriber is to act as another way t

Managing the Subscriber Database with ZbaseW104 025-9034AAsending the same page out again to different destinations. Therefore, a single page can go o

105Transmitter(s)Delay(0 to 1300, or blank)This field is only used if you have specified one or more Repeats. A delay of zero is common. A delay of ab

Managing the Subscriber Database with ZbaseW106 025-9034AAVoice Prompts(Y = Yes, N = No)This field is available in the Status window when the System V

107Voice PromptsSecurity/Function Code(checked or unchecked)Thank You(checked or unchecked)Secs Paging and Insure(0 to 255 seconds)This is the limit (

Managing the Subscriber Database with ZbaseW108 025-9034AASecs Mailbox and Notify Limit(0 to 255 seconds)This is the limit (in seconds) for the Client

109Modes AllowedInsureAn “I” in one of the Modes Allowed fields supports radio Paging Service with voice insurance for this subscriber. A sub window p

11ContentsMessages File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215Locations

Managing the Subscriber Database with ZbaseW110 025-9034AANumber of Messages(0 to 50)Up to this many voice messages may be stored in this subscriber’s

111Modes AllowedRetention Hours(0 to 255)The maximum time that the paging terminal will hold a voice message in the mail box before dropping it from m

Managing the Subscriber Database with ZbaseW112 025-9034AAAppend Time StampChecking this box causes the paging terminal to append a time stamp o the e

113Format WindowsInternal Forward 1 and 2Either a “F” or a “2” in one of the Modes Allowed fields supports internal forwarding to destination #1 or #2

Managing the Subscriber Database with ZbaseW114 025-9034AATwo-Tone PagersSelecting 2tone for the Format in the Status window opens the Format 2tone wi

115Format Windowsenter to the nearest 0.05 seconds in its database. If you do not know what values to use, refer to Two-Tone Timings on page 204 in Ap

Managing the Subscriber Database with ZbaseW116 025-9034AACapcodeThis filed is used to specify the capcode to used for a 5/6 tone pager. If a 5-digit

117Format WindowsCapcode(1 to 10 DTMF characters in length)This field is used to enter the string of DTMF characters that are sent for this subscriber

Managing the Subscriber Database with ZbaseW118 025-9034AAterminal begins recording voice, no page will be sent. In practice, people reaching a wrong

119Format WindowsAutoformat DisplayPhone numbers are easier to read with “-” hyphen delimiters. Therefore, if your POCSAG pager is capable of 12 digit

Contents12 025-9xyzX

Managing the Subscriber Database with ZbaseW120 025-9034AACapcode(000000 to 999999)The capcode for Golay pagers is a straight 6-digit number. Valid di

121Format WindowsDisplay functions: Selecting “No” eliminates tone-only pages to a display pager. When you leave the box unchecked, if a caller hangs

Managing the Subscriber Database with ZbaseW122 025-9034AAFunction Codes used on Advanced Motorola Pagers are: OPTRX: 0,9 = T.O.; 1-4 = T&V; 5-8 =

123Format WindowsMultitone Pagers(Mark IV/V/VI/VII, Special Option - consult Zetron)The Multitone digital pagers (models Mark IV, Mark V, Mark VI, and

Managing the Subscriber Database with ZbaseW124 025-9034AA3. Mark V pagers with mode 4 have an extended feature that the paging terminal activates to

125Format WindowsTable 12: FLEX Pager Capcode Parameters* Optional parametersTyping an “F” in the Format field of a Status window opens the following

Managing the Subscriber Database with ZbaseW126 025-9034AAFrame Number(000 to 127, or blank)The second group of characters that may appear on the page

127Format WindowsD = Data (hex/binary)T = Tone-onlyAutoformat DisplayPhone numbers are easier to read with “-” hyphen delimiters. Therefore, if your F

Managing the Subscriber Database with ZbaseW128 025-9034AAQuickCall1 FormatWhenever the QuickCall1 format is assigned, the window shown here opens to

129Creating Subscriber TemplatesCreating Subscriber TemplatesAs you set up your database for the first time or add new subscribers to a working databa

13OverviewThe Zetron Models 2100 and 2200 are fully automatic Dial Access Paging Terminals, specifically designed to provide low cost, yet flexible op

Managing the Subscriber Database with ZbaseW130 025-9034AA3. Using the scroll bar controls in the index portion of the Edit Subscribers window (the up

Specifications131Call AccountingThe Call Accounting feature is a tool for recording individual subscriber’s message activity, by counting total number

Call Accounting132 025-9034AA• 〈Number of display characters entered in Paging/Insure mode• 〈Number of display characters entered in Mailbox/Notify mo

133View CountsFigure 5: ZbaseW — Options for Copying Call Counts to Office PCThe active call counts function stores the counts into the data file cnta

Call Accounting134 025-9034AAFigure 6: ZbaseW — View Active Call CountsFigure 7: ZbaseW — Viewing the Rollover Call CountsHow to use the keyboard with

135Alpha Access CountingAlpha Access CountingAlpha numbers, with ZbaseW status “A”, call count the number of characters and number of transactions dur

Call Accounting136 025-9034AAPrinting CountsYou can print the call accounting information with the Print tab and select Active call counts or Rollover

137Computerized BillingFigure 10: ZbaseW — Printout for Rollover CountsComputerized BillingThe call counts Rollover data is useful for automated end-o

Call Accounting138 025-9034AANetwork Page CountingNetwork page counting gives call counting information about TNPP pages, similar to the regular Call

Overview139Group PagingOverviewYou have two ways to set up groups or teams of subscribers to whom messages can be sent by a single access from phone c

Overview14 025-9034AAFeatures• Small- to medium-sized subscriber capacities• Multiple telco interfaces• Multiple radio interfaces• Crystal clear plent

Group Paging140 025-9034AATable 13: Group Calls by Paging Format1 For POCSAG, every eighth capcode is in the same frame. For instance, 0051782 and 005

141Terminal Group Accessdone for 2-Tone, 5-Tone, HSC, and GSC pagers. Other pager types will be transmitted as individual pages, consisting of the pag

Group Paging142 025-9034AAGroup Paging FlowThe following sequence of steps is followed by the Series 2000 paging terminal when calling a subscriber ma

143Programming Group AccessProgramming Group AccessAs mentioned above, you select specific phone numbers for Terminal Group Access and program these s

Group Paging144 025-9034AAf. Leave the Capcode field blank. There is no Capcode for this “pager” record, since it is used only to set off other pagers

145Programming Group AccessRefer to the Managing the Subscriber Database with ZbaseW on page 55 for details about each of the fields in the Group Pilo

Group Paging146 025-9034AAgroups, such as an emergency response team, you may want to fill in the Security Code field in the Group Pilot record so the

147Add New GroupFigure 13: ZbaseW — The Edit, Groups WindowAdd New GroupThe easiest way to illustrate the Editing operation is by example, so we will

Group Paging148 025-9034AAthat you list them. The precise order is dependent on many variables, including encoding batching, radio zone selection, and

149Transfer Group ChangesOnce you have selected a field to edit simply type in your new information. Your first keystroke will erase any data already

15Related Manual• Announcement• Mailbox • Clients set messaging mode by DTMF• 3 Client personalized greetings: • Paging • Mailbox • Announcement • Add

Group Paging150 025-9034AAPrinting GroupsThe Group database information is printed by using the Groups button on the Print tab of ZbaseW. After clicki

Introduction151Alphanumeric MessagingIntroductionThe alphanumeric messaging options (#950-9072, #950-9108, or Multiport Serial #950-9196) equip the Mo

Alphanumeric Messaging152 025-9034AA1 When the device is equipped with a modem, 300-baud modems should be Bell 103 compatible; 1200-baud modems should

153Video Display TerminalsIf the port is dedicated to operator entry, it may be configured so that it is always available for paging. If the port may

Alphanumeric Messaging154 025-9034AAPager IDsYou can use any number you want for a pager ID when doing direct alphanumeric paging. For instance, suppo

155TAP ProtocolTAP ProtocolRefer to Appendix A in Series 2000 Paging Terminals Installation and Maintenance for a summary of the TAP communications pr

Alphanumeric Messaging156 025-9034AAinto the terminal. So, the alpha capability is handled on a trunk line basis. There are two common ways to do this

157Alphanumeric Page Input from a Touch-Tone Phonesuch as a hunt group on a PBX, or a set of DID lines. If you have four incoming lines in a group lik

Alphanumeric Messaging158 025-9034AA**00 = “Please call” **01 = “Arnold”**02 = “Urgent”You could send the message:“Please call Arnold 820-6363 Urgent”

159Alphanumeric Page Input from a Touch-Tone PhoneThere are two modes that can be used. A touch-tone keypad is hardly an ideal alpha input device, so

Overview16 025-9034AASpecificationsGeneralAnalog Formats Motorola or GE two-tone sequentialFive/Six tone sequential Digital Formats POCSAG numeric/alp

Alphanumeric Messaging160 025-9034AAFigure 18: DTMF Keypad for Touch-Tone Speller ModeSpeller Mode 0Using Touch-Tone Speller mode 0, you can send the

161Add New Messagetwo-digit message number from the Message Database. You can assign messages to any two-digit message numbers in any order you like.

Alphanumeric Messaging162 025-9034AAbelow the “MESSAGE” window and the existing record will be brought into the display. If you accidentally specified

163Modify MessageFigure 24: ZbaseW — Finding a Message with Text Search2. Type “Emergency” into the message field and press Enter. ZbaseW will search

Alphanumeric Messaging164 025-9034AAoperation such as moving around in the file with PgUp and PgDn, ZbaseW automatically saves the record for you. Tra

Introduction165Talkback PagingIntroductionThis section describes how the Talkback Paging option (B08) operates in the Series 2000 paging terminal. A t

Talkback Paging166 025-9034AA• Notify - if there is no answer to the talkback page the notify mode can be forwarded to, and a voice message left, with

167Instructions for the Talkback Pager UserFigure 28: ZbaseW — Subscriber | Status V | Mode1 set to “T” and Mode 2 set to “I”For additional informatio

Talkback Paging168 025-9034AANarrative of a Talkback PageCaller calls. Caller hears ringback (2 seconds on, 4 seconds off) while number is looked up i

169Talkback and End-to-End Loop Start TrunksWhen the called pager answers by keying up, the caller will hear ringback cease and the talkback pager ope

17SpecificationsDatabase (ZbaseW)Maintenance Port Remote 1200 baud 212-type modemUpdate subscribers, call countsGet system log filesUpdate system soft

Talkback Paging170 025-9034AAthe 1-kHz tone meaning the call is now going on the air, the talkback pager will still be paged, unlike on the other trun

Introduction171Statistics and System Resource ManagementIntroductionThe purpose of statistics is to help you manage your paging system. By watching th

Statistics and System Resource Management172 025-9034AAA configuration file on the terminal is used to establish your trunk Groups (which trunk lines

173Retrieving StatisticsTable 23: Details of Paging StatisticsRetrieving StatisticsThere are two methods to access the statistics from ZbaseW. The fir

Statistics and System Resource Management174 025-9034AAFigure 29: ZbaseW — Showing Comm, Stats SelectedViewing StatisticsThe second method is through

175Statistics Main MenuTrunk Calls per MinuteThis statistic shows the volume of calls for each Trunk Group. It helps you track how busy your trunk lin

Statistics and System Resource Management176 025-9034AAOn PageSaver systems, or systems with just Client Prompts, you should keep an eye on this stati

177Printing StatisticsStatistics PrintingYou can choose to print the statistics in the form of a table. This gives you the same information you see on

Statistics and System Resource Management178 025-9034AAManaging System ResourcesThe Statistics histograms and printouts are valuable tools to help you

179Managing System Resourcessure to have Zetron update your paging terminal so the new trunks will show up in the proper group in your statistics.Page

Overview18 025-9034AACapacitiesBasic OperationThe Model 2100 and Model 2200 Paging Terminals are multiprocessor systems whose architecture greatly red

Statistics and System Resource Management180 025-9034AAWe like to use a “bucket” analogy: picture a bucket with a spigot at the bottom, and a bunch of

181Managing System Resourcesit would not ever grab a voice channel (Zetron can disable voice prompts on a per-trunk-line basis, if you wish).It is eas

Statistics and System Resource Management182 025-9034AAOn non-PageSaver and 2 hour PageSaver systems, the hard disk (Hardcard) in slot 1 in the paging

Introduction183TNPP NetworkingIntroductionThe TNPP (Telocator Network Paging Protocol) option provides a standard method of communicating between pagi

TNPP Networking184 025-9034AATone-only, numeric, and alphanumeric display paging can be done; voice paging is not supported. This is a limitation of T

185Laying Out the NetworkLaying Out the NetworkThe first step in setting up a network is establishing the basic connections between nodes, sometimes k

TNPP Networking186 025-9034AAIt would be simple to send pages only to another node, or even all other nodes, when the network is 2- or 3-node. However

187Laying Out the NetworkOn the other hand if subscribers had been assigned coverage areas by entering the addresses of all applicable nodes then addi

TNPP Networking188 025-9034AAIf another node is to be added to the network it is fairly simple to do so. Again, if named destinations have been used t

189Possible Restrictions on Node Address ValuesPossible Restrictions on Node Address ValuesIf you subscribe to one of the satellite-distributed TNPP s

19Power-OnWhen the Terminal is first powered on, the CPU obtains its software and the software for all of the circuit cards from hard disk. Since the

TNPP Networking190 025-9034AAThere is no way to count the number of occurrences of a particular capcode network page. The terminal that handled the ca

191Capcode Paging As Opposed To Subscriber ID Pagingwell. If the subscriber’s service is discontinued then removing his record at his home terminal wi

TNPP Networking192 025-9034AA

Introduction193Outdial TAP NetworkingIntroductionTAP is the Telocator Alphanumeric Protocol, which is used for entering alphanumeric pages into paging

Outdial TAP Networking194 025-9034AATNPP is better suited for those cases where priority or function code information needs to be relayed between pagi

195Using Outdial TAPUsing Outdial TAPTo use Outdial TAP to send pages to another paging terminal, you will need to determine what phone number to call

Outdial TAP Networking196 025-9034AAThe yellow time and maximum batch size setting form a pair of limits controlling the passive holding of a batched

197Subscriber DatabaseFigure 45: ZbaseW — Transmitter Set to “N” for TAP OutdialThe outbound TAP pages’ log posting will show the external ID being us

Outdial TAP Networking198 025-9034AA

Introduction199Appendix A - Paging FormatsIntroductionThis appendix contains reference information on paging format tones, timing, capcodes, and funct

©2009 Zetron, Inc. All rights reserved. This publication is protected by copyright; information in this document is subject to change without notice.

Overview20 025-9034AAQuick Operation Checklist1. [ ] Obtain a sample assortment of pagers that you will use on the paging system.2. [ ] Select some

Appendix A - Paging Formats200 025-9034AA(for instance, “Y999”) to bring up the two-tone window, and then enter the frequencies manually. (You may nee

201Two-Tone Code Plans389.0 - and find its tone number in the column on the left, in this case it is tone number 3. This is the first “x”, so the page

Appendix A - Paging Formats202 025-9034AATwo-Tone — Motorola and GE Code PlansCode Plan Pager CapcodeMot B Mot C Mot D Mot E Mot F Mot G Mot H Mot J M

203Two-Tone Code Plans* GE 100-call plan Z is tone groups C’ + C’; use (100-call format). For capcodes ending in double-digits that use the same tone

Appendix A - Paging Formats204 025-9034AATwo-Tone Timings(In seconds)Two-Tone — Reach Encoding PlansThe following frequency assignments were made in t

205Two-Tone Code PlansZetron Tone Groups for Reach EncodingThe following tone groups were created by Zetron to support Reach encoding.Reach Code PlanT

Appendix A - Paging Formats206 025-9034AA5/6-Tone Format5/6-Tone Frequencies and TimingsAll tone frequencies are in hertz and all tone timings are in

Introduction207Appendix B - ASCII File FormatsIntroductionThe ZbaseW menu labeled “ASCII” produces computer files in compact form that can be read by

Appendix B - ASCII File Formats208 025-9034AASubscribers FileThe following list contains the locations of all the fields in the ASCII subscriber data

209Subscribers File“F 1”• Flex: It is 7, 9, or 10 digits. For example:“F 1234567”“F 123456789”“F1234567890”• Golay: It is 6 digits. For exam

Overview21Paging and PageSaverOverviewThe Model 2100 and Model 2200 Paging System primarily performs radio paging: taking in phone calls and transmitt

Appendix B - ASCII File Formats210 025-9034AA P2ZONE 142 2P2REPEAT 144 2 P2DELAY 146 4 P3CHAN 150 1 P3ZONE 1

211Subscribers FileSEMPM-I-SG 258 1STATUS-R fields: LINKID 264 8Internal Forward 1 fields: TR1C 273 1 (set to 'I' if a

Appendix B - ASCII File Formats212 025-9034AAPAGING Multitone fields: VLIMPM 382 3 FUNCPM 385 2 GFUNCPM 387 1INSURE 2-ton

213Subscribers File NMSGSN5 508 2 RETIMN5 510 3 REMINN5 513 1NOTIFY QuickCall1 fields: VLIMNH 522 3 NMSGSNH 52

Appendix B - ASCII File Formats214 025-9034AA FUNCPF 640 2 GFUNCPF 642 1INSURE Flex fields: VLIMIF 643 3 DLIMIF 646

215Messages FileMessages FileEach data record in the msgs2000.asc file is 72 bytes in length including the last two bytes which are always <CR>

Appendix B - ASCII File Formats216 025-9034AAActive Accounts FileEach data record in the cnta2000.asc file is 85 bytes in length including the last tw

217Network Information FileNetwork Information FileThe network.ret file (obtained with “niu -c” or “niu -r” in ZlinkW) looks similar to the following

Appendix B - ASCII File Formats218 025-9034AAA special record “0” is in the file. It is the first record in the file, and all its fields are 0, except

219Network Information FileField Name Width Data type Commentsrecord 4 decimal integer The number of this index record, 1 through N. This value is not

Paging and PageSaver22 025-9034AAPaging ModePaging mode is the traditional radio delivery of a tone-only, tone+voice, or display message. Four paging

Appendix B - ASCII File Formats220 025-9034AA

221Appendix C - ZlinkW Command ReferenceThe ZlinkW commands are listed briefly in the following table. If any options or parameters are available for

Appendix C - ZlinkW Command Reference222 025-9034AAcopy(or cp)source_spec [destination_spec]The copy command lists the file size, in bytes, and then t

223files Diagnostic that shows information on open files.get filenamefile1 file2Get a copy of filename from paging terminal. If you just specify filen

Appendix C - ZlinkW Command Reference224 025-9034AAmkdir directory Make a new subdirectory “directory” on the paging (or md) terminal.move (or mv) old

225post-rTransfer office computer subscriber database changes in the subs2000.chg file to the run time subscriber data file on the paging terminal. Th

Appendix C - ZlinkW Command Reference226 025-9034AAsearch search_string filespec options-l-c-tCase-insensitive search for a string through specified f

227type filename Types a text file from the paging terminal to the screen (same as “head -a”).traffic-a -e -i -x -f -rDisplay paging activity currentl

Appendix C - ZlinkW Command Reference228 025-9034AA

Index229IndexNumerics5/6-tone pagers, 115Aactive call counts, 70active call counts, export, 83active call counts, import, 85all subscribers table, 75a

23PagesaverAnnouncement ModeAnnouncement mode is just a client personalized greeting that is played to callers with no message storage or delivery to

Index230 025-9034AAactive call counts, 83rollover call counts, 83export canned messages, 82export groups, 81export subscribers, 81Ffast DTMF voice or

231IndexNname, subscriber, 65named transmitters, 105network page counting, 138networkingTNPP, 44notes on beep prompts, 35notes on PageSaver database,

Index232 025-9034AArate code, 66status, 63subscriber data tables, 75subscriber database options, 55subscriber ID, 62subscribers, 60swap pagers, 93Ttal

Paging and PageSaver24 025-9034AAVoice Storage FidelityAll Zetron Series 2000 products are designed with the highest quality voice storage. Clear voic

25Pagenote Notification with StatusPagenote Notification with StatusA client with both a pager and a mailbox can obtain special notifications by way o

Paging and PageSaver26 025-9034AAPagesaver Client CapacityThe most asked question about voice messaging is “How many clients will the system support?”

27Pagesaver Client Capacity10-hour PageSaver Client Capacity20-hour PageSaver Client CapacityNow, let us consider these charts in terms of PageSaver m

Paging and PageSaver28 025-9034AAAlthough only real operating experience will give accurate figures for your system, we have summarized a “rule-of-thu

29Messaging Flowcharts and NotesWhen the System Voice Prompt or Client Personalized Prompt options are installed, the system can prompt callers with r

3Compliance StatementsThis equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC

Paging and PageSaver30 025-9034AAPaging Mode Flow ChartStep # Action Special Conditions1 Caller calls terminal2 Terminal sees phone line activity, and

31Messaging Flowcharts and NotesInsurance Mode Flow Chart(Available with PageSaver Option)Step # Action Special Conditions1 - 10 Same sequence of even

Paging and PageSaver32 025-9034AAMailbox Flow Chart(Available with PageSaver Option)Step # Action Special Conditions1 Caller calls terminal2 Terminal

33Messaging Flowcharts and NotesNotify Mode Flow Chart(Available with PageSaver Option)Note Terminal automatically erases messages when they become ol

Paging and PageSaver34 025-9034AAAnnouncement Mode Flow Chart(Available with PageSaver Option)Internal Forward Mode Flow Chart(Available with PageSave

35Pagesaver MenusNotes On Beep Prompts1. Beep prompts can be disabled on a per trunk basis.2. A beep prompt can be left on for voice message prompting

Paging and PageSaver36 025-9034AAAt this point the client is presented with a number of choices (menu items) that can be selected by Touch-Tone phone

37Call RecyclingCall RecyclingCall Recycling allows callers to “recycle” a call, letting them enter multiple phone numbers with a single phone call. B

Paging and PageSaver38 025-9034AAAnnouncement Mode DetailsAnnounce mode can be Security Code protected. If you fill in a Security Code, that Security

39Voice MessagesVoice operated recording termination is also performed in the Series 2000. When callers do not speak (and background noise is low enou

4 025-9034AARelease HistoryRelease Enhancements/ChangesRev X24 June 2005Initial release in new manual layout. Updated overview photo and made some oth

Paging and PageSaver40 025-9034AADisplay MessagesDisplay messages to a display or display + voice pager are stored by the Model 2100 and Model 2200 in

41Display MessagesAutoformat Display Phone NumbersDisplay pagers are often used for alerting subscribers to call particular phone numbers. Since phone

Paging and PageSaver42 025-9034AATable 6: Examples of Phone Number Auto-Formatting1 Long distance area codes normally have a 0 or 1 for the 2nd digit.

43Telco Systemsspace, and the limit is set to 13. (In some cases, partial formatting may be done to the first part of the message).The same is true of

Paging and PageSaver44 025-9034AAlong binary digital display batches. Sophisticated handshaking circuitry permits sharing of a single radio channel wi

Overview45Voice PromptsOverviewThe System Voice Prompt (#950-9069) and Client Personalized Greeting (#950-9127) options equip the Series 2000 Paging T

Voice Prompts46 025-9034AAVoice Prompt CategoriesThe Subscriber’s data file has fields for each subscriber, which control the playing of the following

47Client Personalized GreetingsClient Personalized GreetingsThis optional feature can be ordered with or without PageSaver. As an add-on to systems wi

Voice Prompts48 025-9034AADisplaySaverThe speech used for the TimeStamp and Numeric Insurance features of the DisplaySaver option is recorded at the f

49Voice Command Chartcleanest sound, be in a room without background noise. Some people have professional announcers do these prompts. It is best to h

Contents5ContentsOverview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Features . . . .

Voice Prompts50 025-9034AA011 311 611 System prompt passcode *5(for voice prompt access)“At the tone, enter the system prompt passcode.”security_input

51Voice Command Chart028 328 628 ** Main menu help“PageSaver Feature access menu.To retrieve your messages, press one.To switch to paging mode, press

Voice Prompts52 025-9034AA*= Applies to systems with Client Personalized Greeting option.**= Applies to systems with PageSaver option.***= Applies to

53Fast DTMF Voice or DisplayTable 9 lists the prompts that change for these features. The prompt number and voice file name are the same as the entry

Voice Prompts54 025-9034AA

Introduction55Managing the Subscriber Database with ZbaseWIntroductionThe database of subscribers for the Series 2000 Paging Terminals is managed by w

Managing the Subscriber Database with ZbaseW56 025-9034AADatabase CapacityThe Series 2000 Paging Terminals can be ordered in various subscriber capaci

57IntroductionExiting ZbaseW♦ To exit ZbaseW:1. Close any active windows within ZbaseW so that you are looking at one of the tab windows as the active

Managing the Subscriber Database with ZbaseW58 025-9034AATable 10: ZbaseW menu referenceTabs Menu Buttons Purpose PageEdit Subscribers Add, modify, o

59Edit TabEdit TabThe Edit tab contains six buttons that open windows which allow you to enter subscriber configuration data, assign subscribers to gr

Contents6 025-9xyzXNotify Mode Flow Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33Announcem

Managing the Subscriber Database with ZbaseW60 025-9034AASubscribersSelecting the top button on the Edit tab in the ZbaseW main window opens the Edit

61Edit TabBy default the index is sorted in ascending order based on the ID numbers in the far left column. You can alter the basis of the sort by cli

Managing the Subscriber Database with ZbaseW62 025-9034AABasic Subscriber Data FieldsWhen you select one of the buttons on the tab, a new window opens

63Edit TabThe number is the phone number dialed by the caller to page the subscriber. With full 7-digit phone number ID’s, ZbaseW automatically format

Managing the Subscriber Database with ZbaseW64 025-9034AAPriority(1, 2, 3, 4, N, B)Priority selection allows time-critical calls to precede other less

65Edit TabIn other words, it does the Breakthrough action, but because it either violates the Live Voice constraints above or is a data page, it does

Managing the Subscriber Database with ZbaseW66 025-9034AAedit the capcode directly in this field. However, if you double-click on the Capcode label ju

67Edit TabAlter Date(mm/dd/yy)Anytime this subscriber record is changed (changing data in any field of this database record), this field is automatica

Managing the Subscriber Database with ZbaseW68 025-9034AA♦ Adding a sequenced block of subscribers:1. Open the Edit tab and click on the Subscribers b

69Edit TabGroupsThe Edit Groups window is used to build a terminal group page list out of other subscribers already entered into the terminal database

7ContentsSubscriber Data Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75Print Tab . . . .

Managing the Subscriber Database with ZbaseW70 025-9034AAThe Edit Canned Messages window is used for adding canned messages to the paging terminal dat

71Edit TabRollover Call CountsThe Edit Rollover Call Counts window allows the system operator or a maintenance technician to do exactly what it says;

Managing the Subscriber Database with ZbaseW72 025-9034AALocationsBetween the two of them, the ZbaseW and ZlinkW programs are capable of supporting th

73Edit Tabis provided in the dialing string, the default baud rate of 4800 will be used. An entry in the format of “Bxxxx” is used to set the baud rat

Managing the Subscriber Database with ZbaseW74 025-9034AAView TabThe View tab contains many of the same buttons that exist on the Edit tab. Selecting

75View TabThe window is the same as the Edit version of the window except for the missing New, Delete, and Undo buttons. The Add Sequence button is pr

Managing the Subscriber Database with ZbaseW76 025-9034AAyou get the advantage of using the whole window to display data without giving up the bottom

77View TabMailbox TableThis button opens a data table showing every subscriber ID that has the Mode field set to “M”.Insure All Formats TableThis butt

Managing the Subscriber Database with ZbaseW78 025-9034AAPrint TabPressing any of the buttons on the Print tab opens a Print Preview window showing ho

79Print Tab

Contents8 025-9xyzXSecs Paging and Insure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107Secs Mailbo

Managing the Subscriber Database with ZbaseW80 025-9034AAASCII TabThe ASCII tab is provided mainly as a means for the system technician to export data

81ASCII TabExport SubscribersSelecting the Export Subscribers button on the ASCII tab opens a standard file browser window to allow you to point to th

Managing the Subscriber Database with ZbaseW82 025-9034AA♦ Exporting a groups file:1. In the ZbaseW window, select the ASCII tab.2. On the ASCII tab,

83ASCII TabExport Active Call CountsSelecting the Export Active Call Counts button on the ASCII tab opens a standard file browser window to allow you

Managing the Subscriber Database with ZbaseW84 025-9034AAComm TabThe Comm tab (Communications) contains buttons to both semi-automate several frequent

85Comm TabImport Active Call CountsThe Import Active Call Counts button is used to recover the current active call counts information from the paging

Managing the Subscriber Database with ZbaseW86 025-9034AACheck Last Rollover TimeThis button does exactly what its label states. It starts ZlinkW, con

87Comm TabA complete listing of the ZlinkW commands that can be used in the manual mode are provided in Appendix C - ZlinkW Command Reference on page

Managing the Subscriber Database with ZbaseW88 025-9034AATraffic/Stats TabThe Traffic/Stats tab contains functions that assist you in recovering infor

89Traffic/Stats Tab4. This window will remain open, displaying the traffic on the paging terminal in real time until you manually close it. To close t

9ContentsFind Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148Modify Gr

Managing the Subscriber Database with ZbaseW90 025-9034AAAs indicated in the help prompt in the center of the window, you use the PC keyboard up/down

91Traffic/Stats Tab3. In the window that opens, use the Up/Down arrow keys on the PC keyboard to select the class of statistics you wish to view. Pres

Managing the Subscriber Database with ZbaseW92 025-9034AASpecial TabThe functions provided on the Special tab provide extra functionality to the pagin

93Special TabSwap PagersThis function provides an easy way to swap two pagers.Rather than use this feature, many people find it easier to simply go to

Managing the Subscriber Database with ZbaseW94 025-9034AAThe Capcode, Channel, and Zone information is always swapped.Depending on the pager type, the

95Special TabHalt Service for a SubscriberThe Halt Service button provides an easy way to quickly turn off a subscriber’s pager, without going into Ed

Managing the Subscriber Database with ZbaseW96 025-9034AAFull RebuildThis function is used when doing maintenance and update activities on the paging

97Special TabThe backup file is created in the destination folder and you receive the following confirmation, which includes the altered file name for

Managing the Subscriber Database with ZbaseW98 025-9034AAOnce you click the Yes button, ZbaseW backs up the current database to a file and then loads

99Info TabIn a network situation where multiple PCs were running the ZbaseW program, this function would be used on all of the PCs to point at a singl